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And to this day, it remains our only policy. Silver Service ® means that our sole focus is on doing what’s right for you - as long as it’s ethical. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business.It’s at the heart of everything we do and a promise we make to each of our customers. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions.

Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. How is COVID-19 impacting the HomeAdvisor background check program?ĭue to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. *The comprehensiveness of the NCD varies by state. Our background check does not exclude service professionals unless the crime at issue is a felony.

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Contracting without a license in the past seven years.

Other felonies not listed above that occurred in the past seven years.

Manslaughter/murder/homicide/vehicular homicide.

Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our third-party vendor uses a national criminal database ('NCD') to screen service professionals. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Unfortunately, we cannot perform a background check on every employee of a business-the background checks are performed only on the owner or principal.

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check.

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HomeAdvisor's Terms and Conditions for a full description of how we screen Service ProfessionalsĬriminal Background Check Who does HomeAdvisor background check?

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Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you. NOTE: Member service professional information confirmed as described above may change or expire over time while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

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Identity Verification (Reverse Phone Lookup).

This check applies primarily to smaller business entities. HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. We use 3rd party data sources to check the principal/owner of the business for liens placed against them. We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.

We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. We require coverage for hundreds of services.įor business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. HomeAdvisor checks to see if the business carries the appropriate state-level license.Īs a part of our screening process, we encourage professionals to carry general liability insurance. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Find hiring guides, material costs, expert advice, how-to's and more.